Job Description for Information Technology Technicians
IT technicians diagnose computer problems, monitor computer processing systems, install software and perform tests on computer equipment and programs. Technicians may also set up computer equipment, schedule maintenance and teach clients to use programs. Other job duties can include minor repairs and computer parts ordering.
IT technicians need a strong knowledge of computers and how they operate, which includes having a broad understanding of hardware and software, operating systems and basic computer programming. Familiarity with electronic equipment, Internet applications, and security may also be required. Technicians may also need good communication skills because this position requires frequent interaction with clients.
Education Requirements for Information Technology Technicians
Many employers prefer to hire an IT technician who has some level of formal training. Future IT technicians can find the certificate, associate and bachelor’s degree programs in computer science, information technology or computer information systems. Coursework in these programs may cover computer security, hardware configuration and technical support. Students can also learn about database programming, operating systems and software installation.