Last Updated: [Insert Date]
Welcome to [ISP Name] Internet Services. These Terms and Conditions govern your use of our internet services and related products. By subscribing to our services, you agree to comply with these terms.
1.1 The subscriber agrees to abide by all terms outlined in this agreement for the duration of their service contract.
1.2 [ISP Name] agrees to provide internet services as described in the selected service plan, subject to availability and technical limitations.
2.1 All services are provided on a subscription basis with monthly/quarterly/annual billing cycles as selected.
2.2 Payment is due on the billing date specified in your invoice. Late payments may result in service interruption.
2.3 Early termination fees may apply if service is canceled before the end of the contract period.
2.4 All prices are subject to change with 30 days notice to the customer.
3.1 The service is provided for personal/business use only and may not be resold or shared beyond your premises.
3.2 Subscriber agrees not to use the service for any illegal activities including but not limited to:
3.3 [ISP Name] reserves the right to limit bandwidth or suspend service for excessive usage that impacts network performance.
4.1 All equipment provided by [ISP Name] remains our property and must be returned upon termination of service.
4.2 Subscriber is responsible for proper care of equipment and may be charged for damaged or unreturned devices.
4.3 Professional installation may be required for certain service tiers, with applicable installation fees.
5.1 [ISP Name] will make reasonable efforts to maintain continuous service but cannot guarantee uninterrupted or error-free service.
5.2 Scheduled maintenance will be performed during low-traffic periods whenever possible, with advance notice provided.
5.3 Service credits may be issued for prolonged outages at [ISP Name]'s discretion.
6.1 [ISP Name] collects necessary personal information for service provision and billing purposes.
6.2 We may monitor network traffic for quality control, security, and abuse prevention.
6.3 [ISP Name] will not sell or share customer data with third parties except as required by law.
7.1 Subscribers must comply with all applicable laws and regulations regarding internet use.
7.2 Prohibited activities include:
8.1 Either party may terminate service with proper notice as specified in the service agreement.
8.2 [ISP Name] reserves the right to terminate service immediately for violation of these terms.
8.3 Upon termination, all equipment must be returned within 14 days or replacement fees will apply.
9.1 [ISP Name] shall not be liable for any indirect, incidental, or consequential damages arising from service use.
9.2 Our total liability for any claim related to service shall not exceed one month's service fee.
10.1 [ISP Name] may modify these terms at any time with notice provided to subscribers.
10.2 Continued use of service after changes constitutes acceptance of the modified terms.
11.1 These terms shall be governed by the laws of [State/Country].
11.2 Any disputes shall be resolved in the courts of [Jurisdiction].
For questions about these Terms and Conditions, please contact us at:
[ISP Name] Customer Service
Address: [Physical Address]
Phone: [Customer Service Number]
Email: [email protected]
